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What's New in The World of Ecom?

All Blogs

Retention Marketing Dashboard: The Exact Metrics and Reports You Should Be Reviewing Weekly

Retention Marketing Dashboard: The Exact Metrics and Reports You Should Be Reviewing Weekly

Most retention dashboards are graveyards of metrics nobody acts on. This guide gives you a three-layer diagnostic framework, specific threshold bands for 12 core metrics, and an exact Klaviyo weekly walkthrough — so your dashboard tells you what to fix, not just what happened.
Andres Ocampo
June 5, 2026
All
E-Commerce
All
Agency vs In-House Email Marketing: What Actually Moves the Needle for DTC Brands

Agency vs In-House Email Marketing: What Actually Moves the Needle for DTC Brands

A fully-loaded cost model, capability matrix, and revenue-stage framework that makes the agency vs. in-house decision obvious — written by an agency with the receipts to back it up.
Andres Ocampo
June 3, 2026
All
E-Commerce
All
SMS Marketing Strategy for Ecommerce: The Complete Guide

SMS Marketing Strategy for Ecommerce: The Complete Guide

A practitioner-grade SMS strategy guide for DTC brands already on Klaviyo — covering flow prioritization, SMS vs. email channel fit, cadence management, and compliance walkthroughs.
Andres Ocampo
May 20, 2026
All
SEO & Content Marketing
All
How to Set Up Klaviyo Flows: Complete Setup Guide

How to Set Up Klaviyo Flows: Complete Setup Guide

Most Klaviyo flow guides show you where to click. This one shows you what to decide — which flows to build first, how to configure the three settings that determine whether a flow converts, and how to benchmark performance once it's live.
Andres Ocampo
May 18, 2026
All
SEO & Content Marketing
All
A/B Testing for Email: What to Test, How to Measure, When to Ship

A/B Testing for Email: What to Test, How to Measure, When to Ship

Most A/B testing guides tell you what to test. This one tells you what to test first, how to read results without getting fooled by noise, and exactly when to ship the winner — with a Klaviyo-native framework built for DTC flows and campaigns.
Andres Ocampo
May 15, 2026
All
E-Commerce
All
Email Marketing KPIs: The Only Metrics That Matter for DTC

Email Marketing KPIs: The Only Metrics That Matter for DTC

Most email KPI articles tell you what to track. This one tells you what actually predicts revenue problems — and what to do when numbers go sideways. Includes a three-tier diagnostic framework and Klaviyo-specific benchmarks.
Andres Ocampo
May 13, 2026
All
E-Commerce
All
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